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K.D.T. Hosting - Terms of Service
By ordering our services in any way you are agreeing to
be bound by our terms and conditions below.
Policy and Service Guidelines
We want to provide the best possible service to our
customers and to do so, we have to set forth some guidelines for everyone
to follow. Even if you place your order by phone, you are bound by these
terms and conditions. These terms and conditions override any email, chat
session, or contact of any kind with any of our staff. This Registration
Agreement ("Agreement") also sets forth the terms and conditions of your
use of this site to register a domain name on the Internet. This Agreement
will become effective when accepted by both parties.
Content
All services provided by us may be used for lawful
purposes only. Transmission, storage, or presentation of any information,
data or material in violation of any United States, Federal, State, City,
Country or Province law is prohibited. This includes, but is not limited
to: copyrighted material, trademark, intellectual property, material we
judge to be threatening or obscene, or material protected by trade secret
and other statute without proper authorization. The subscriber agrees to
indemnify and hold harmless K.D.T. Hosting from any claims resulting from
the use of the service which damages the subscriber or any other
party.
Pornography and sex-related merchandising and material is
prohibited on all sites hosted by K.D.T. Hosting. This includes sites that
may infer sexual content, or links to adult content elsewhere. K.D.T. Hosting
will be the sole arbiter in determining violations of this provision.
If pornography is found on our server, the offending domain will be
deleted immediately with no warning and no refunds of money will be
given.
Also prohibited are sites that promote any illegal
activity or present content that may be damaging to K.D.T. Hosting servers
or any other server on the internet. Links to such materials are also
prohibited.
Examples of unacceptable content or links:
Pirated
software Hacker / Cracker programs or archives Warez
sites
K.D.T. Hosting will be the sole arbiter as to what constitutes
a violation of this provision.
Email
Spamming, or the sending of unsolicited e-mail or message
board posts including, without limitation, commercial advertising and
informational announcements, from our server(s) or using an e-mail address
or domain that is maintained on an K.D.T. Hosting machine as reference in
that spam is STRICTLY prohibited. Domains and sites are subject to being
canceled immediately off of our server as well as fined no less than £500.
A user shall not use another site's mail server to relay mail without
the express permission of the site. K.D.T. Hosting will be the sole arbiter
as to what constitutes a violation of these provisions.
To reduce loads on our servers we have imposed a
restriction on how many times you may check your e-mail in an hour. This
limit is 60 times. This does not mean that you will lose any e-mail during
that given time, it just means that you cannot sit with your e-mail
program open and hit the receive button every 30 seconds.
To reduce the possibility of spam and to reduce the load
on our servers we have imposed a restriction on how many e-mails each
domain may send out in a given hour. That limit is 250 per hour. We
believe that 6000 e-mails in a 24 hour period of time is plenty.
Hosting Packages
We reserve the right to change the packages that we offer
in any way without prior notice. We normally will send out an announcement
when we change things but we reserve the right not to.
Domain Registration
1. Fees
As consideration for the domain name registration
services provided by K.D.T. Hosting, and Enom, you shall pay all applicable
initial registration fees and renewal fees. You will be notified (by email
only) when renewal fees are due and it shall be your responsibility to ensure
that such fees are paid. If you do not respond or pay within the specified time
period for registrations or renewals or if
you have the charges reversed on your credit card after ordering the
domain (even though you ordered it), the ownership of the domain will
transfer to K.D.T. Hosting and will not be available for purchase. You
agree that K.D.T. Hosting shall have no liability whatsoever with respect
to any such cancellation, and that K.D.T. Hosting may cancel or reassign
the domain name in the event of any delinquency or abuse of these terms.
We reserve the right to refuse any domain registration request at our
discretion. All domain registration fees are non-refundable. Once the
domain is ordered, we can not get your money back if you change your
mind.
To complete the registration process, you must read and
agree to be bound by all terms and conditions of this Agreement, the
accompanying fee schedule and dispute policy, and any rules or policies
that are or may be published by K.D.T. Hosting and/or Enom. You acknowledge
that K.D.T. Hosting may modify this Agreement if necessary to comply with
its Agreement with the registrar and ICANN, or for any other business
purpose.
2. Dispute Policy
In applying for a domain name, you warrant that the
registration is not made in bad faith and that the name does not conflict
with another domain name. You agree to be bound by the current Enom Name
Dispute Policy ("Dispute Policy") which is incorporated into this
Agreement by reference. The Dispute Policy can be found at http://www.enom.com/help/drp.asp.
Any disputes regarding the right to use your domain name will be subject
to the Dispute Policy. Enom may modify the Dispute Policy in its sole
discretion at any time. Your continued registration of your domain name
after modification to the Dispute Policy becomes effective constitutes
your acceptance of those modifications. If you do not agree to such a
modification, you may request that your domain name be deleted. You agree
that you will be subject to the provisions specified in the Dispute Policy
in effect at the time your domain name is challenged by a third party. You
also agree that in the event a domain name dispute arises with any third
party, you will indemnify, defend and hold K.D.T. Hosting , and Enom
harmless.
3. Use of Your Information
As part of the domain registration process, you are
required to provide certain information and to update this information to
keep it current, complete and accurate. This information includes (i) your
full name, postal address, e-mail address, voice telephone number, and fax
number if available; (ii) the name of an authorized person for contact
purposes in the case of a registrant that is an organization, association,
or corporation; (iii) the IP addresses of the primary nameserver and any
secondary nameserver's for the domain name; (iv) the corresponding names
of those nameserver's; (v) the full name, postal address, e-mail address,
voice telephone number, and fax number if available of the technical
contact for the domain name; (vi) the full name, postal address, e-mail
address, voice telephone number, and fax number if available of the
administrative contact for the domain name; (vii) the name, postal
address, e-mail address, voice telephone number, and fax number if
available of the zone contact for the domain name; and (viii) any remark
concerning the registered domain name that should appear in the Who Is
data.
You acknowledge that providing inaccurate information or
failing to update information promptly will constitute a material breach
of this Agreement and will be a basis for cancellation of your domain name
and hosting. If you license use of a domain name to a third party, you
remain responsible for providing your own full contact information and for
providing and updating accurate technical, administrative, and zone
contact information. You acknowledge that K.D.T. Hosting will make some of
the information that you provide during the registration process publicly
available as required by ICANN. Additionally, you acknowledge that ICANN
may impose guidelines, limits and/or requirements that relate to the
amount and type of information that K.D.T. Hosting may or must make
available to the public or to private entities. K.D.T. Hosting will not
otherwise disclose your information to any third party unless it is
required to maintain your domain name. You may request a copy of your
information in K.D.T. Hosting possession to review, modify or update such
information.
4. Use Policies
K.D.T. Hosting reserves the right to suspend or cancel
your domain name in the event that you use the domain name to send
unsolicited commercial advertisements in contradiction to either
applicable laws or customary acceptable usage policies of the Internet, or
if you use your domain name in connection with unlawful activity. You may
not transfer your domain to another registrar within sixty (60) days of
obtaining the domain name through us.
5. Representations and Warranties
You represent and warrant that all information provided
by you in connection with your registration is complete and accurate.
K.D.T. Hosting makes no representation or warranties of any kind in
connection with this Agreement. K.D.T. Hosting does not represent or
warrant that registration of your domain name will immunize you from
challenges to your domain name.
6. Breach and Revocation
Any breach by you of this Agreement or the Dispute Policy
must be remedied by you within 30 days of notice by K.D.T. Hosting If you
fail to cure the breach, K.D.T. Hosting may revoke your registration of the
domain name.
You also agree that K.D.T. Hosting shall have the right in
its sole discretion to revoke, suspend, transfer or otherwise modify a
domain name registration upon seven (7) calendar days prior written
notice, or at such time as K.D.T. Hosting receives a properly authenticated
order from a court of competent jurisdiction, or arbitration award,
re-querying the revocation, suspension, transfer or modification of the
domain name registration.
Nothing contained in this Policy shall be construed as
creating any agency, partnership, or other form of joint enterprise
between the parties. The failure of K.D.T. Hosting to require your
performance of any provision hereof shall not affect the right to require
such performance thereafter; nor shall the waiver by K.D.T. Hosting of a
breach of any provision hereof be taken or held to be a waiver of the
provision itself.
7. Agents
Client understands, acknowledges and agrees that by using
the domain on or any service of K.D.T. Hosting client ratifies and is bound
by this Agreement even if an agent (such as a webmaster, ISP, or employee)
entered into this Agreement on the client's behalf, and even if client has
not itself read this Agreement. Further, client is responsible for all
information submitted by its agent. K.D.T. Hosting will not cancel this
Agreement, or refund any fees paid to it, because of errors or omissions
of the agent in the registration process (e.g., if such agent provides
incorrect information) or because of errors or omissions in changes to
Registrant's client information, without client's actual consent, as such
apparent authority will suffice to bind the client. By acting on the
client's behalf, such agent represents and warrants to the client and
K.D.T. Hosting that the agent is authorized to bind client hereto and that
it has fully and thoroughly advised client of the terms and conditions of
this Agreement.
You agree that if you license the use of your domain name
to a third party, you remain the domain name holder, and remain
responsible for all obligations under this Agreement.
System and Network Security
Violations of the K.D.T. Hosting system or network
security are prohibited, and may result in criminal and civil liability.
K.D.T. Hosting will investigate incidents involving such violations and may
involve and will cooperate with law enforcement if a criminal violation is
suspected. Examples of system or network security violations include, but
not limited to, the following:
1. Unauthorized access to or use of data, systems or
networks, including any attempt to probe, scan or test the vulnerability
of a system or network or to breach security or authentication measures
without express authorization of the owner of the system or network. 2.
Unauthorized monitoring of data or traffic on any system or network
without express authorization of the owner of the system or network. 3.
Interference with service to any user including, but not limited to, mail
bombing, flooding, deliberate attempts to overload a system and broadcast
attacks. 4. Forging of any TCP-IP packet title or any part of the
title information in an e-mail or a newsgroup posting. K.D.T. Hosting
reserves the right to report illegal activities to any and all regulatory,
administrative, and / or governmental authorities for prosecution.
IRC
We currently do not allow IRC or IRC bots to be operated
on our servers.
Age
The client must be 18 years of age to obtain our hosting
services. If a client is under the age of 18 and would like to obtain our
hosting services then it is necessary for a parent or guardian to enter
this agreement.
Server Abuse
Any attempt to undermine or cause harm to a server, or
customer, of K.D.T. Hosting is strictly prohibited.
Newsgroups
Posting the same or similar message referencing your
domain hosted with us in any way to one or more news groups (excessive
cross-posting or multiple-posting, also known as "SPAM") is explicitly
prohibited.
Background Running Programs and Responsible CGI use
We may give you the freedom in executing CGI programs at
no cost. Other providers limit their users access to CGI. We do not. The
only favor we ask in return is that you respect CPU usage. It would be
unfair to other users to run a program that hindered the performance of a
server. We reserve the right to disable any CGI script that affects normal
server operation.
No database may be used for logging of information
available through our server logs. Databases are only to be used for
K.D.T. Hosting hosted web sites, and no outside access will be granted. No
cron job may run more than once every two hours and must be set up to
"nice" at a value of 10 or greater.
No database may be used for logging of information
available through our server logs. Databases are only to be used for
K.D.T. Hosting hosted web sites, and no outside access will be granted. No
cron job may run more than once every two hours and must be set up to
"nice" at a value of 10 or greater.
The following scripts are not permitted to be run on
K.D.T. Hosting servers under any circumstance: BitchX bnc
eggdrop generic-sniffers guardservices
ircd psyBNC ptlink
Excessive Use of Resources
While we do offer on some accounts things un-metered
such as the following: Un-Metered Pop3 Mail Un-Metered Auto
Responders Un-Metered MySql DB's Un-Metered Mailing
Lists Un-Metered Subdomains Un-Metered Forwarding Un-Metered FTP
Accounts excessive use of these resources will cause your account to be
suspended or terminated. A warning will be issued prior to suspension
and/or termination. Excessive use is defined as using more then 3% of
system resources.
IP Numbers
K.D.T. Hosting maintains control and any ownership of any
and all I. P. numbers and addresses that may be assigned to the client and
reserves in its sole discretion the right to change or remove any and all
IP numbers and addresses. (you retain the ownership of your domain name
and all material owned by you contained in your site.)
Indemnity
You agree to defend, indemnify and hold harmless K.D.T.
Hosting and any applicable domain name registry, including enom.com, and the
directors, officers, employees and agents of each of them, for any loss,
damages or costs, including reasonable attorneys' fees, resulting from any
third party claim, action, or demand related to your domain name or the
use thereof. This indemnification is in addition to any indemnification
required under the Dispute Policy. We do not own your domain name nor do
we want to (unless you do not pay for it and we have to transfer the
ownership to us - see the section on domain registration above) and we do
not claim ownership of your content. It is completely yours. All content
on your web site is considered a publication of yours and we are not to be
held responsible for anything you present on the web through your domain
in any way.
Limitation of Liability (Domain Registration)
YOU AGREE THAT K.D.T. Hosting AND/OR Enom WILL NOT BE
LIABLE TO YOU OR ANY OTHER PERSON FOR ANY LOSS THAT MAY OCCUR DUE TO (a)
ANY LOSS OF REGISTRATION OF A DOMAIN NAME, (b) THE USE OF YOUR DOMAIN
NAME, (c) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO K.D.T. Hosting /Enom'S
REGISTRATION SYSTEM; (d) THE NON-DELIVERY OR MISDELIVERY OF DATA BETWEEN
YOU AND K.D.T. Hosting ; (e) EVENTS BEYOND K.D.T. Hosting CONTROL; (f) THE
PROCESSING OF THIS APPLICATION; (g) THE PROCESSING OF ANY MODIFICATION TO
THE RECORD ASSOCIATED WITH YOUR DOMAIN NAME, (h) THE FAILURE OF YOU OR
YOUR AGENT TO PAY ANY FEES HEREUNDER; OR (i) THE APPLICATION OF THE
DISPUTE POLICY. FURTHER, K.D.T. Hosting, OR Enom WILL NOT BE LIABLE FOR ANY
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND
(INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF K.D.T. Hosting
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL
K.D.T. Hosting MAXIMUM LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO
K.D.T. Hosting FOR REGISTRATION OF YOUR DOMAIN NAME DURING THE PRIOR 3
YEARS. TO THE EXTENT APPLICABLE STATE DOES NOT ALLOW THE LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY IS
LIMITED TO THE MINIMUM EXTENT PERMITTED BY LAW
Limitation of Liability (Hosting)
K.D.T. Hosting shall not be responsible for any claimed
damages, including incidental and consequential damages, which may arise
from K.D.T. Hosting servers going off-line or being unavailable for any
reason whatsoever. Further, K.D.T. Hosting shall not be responsible for any
claimed damages, including incidental or consequential damages, resulting
from the corruption or deletion of any web site from one of K.D.T. Hosting
servers. All damages shall be limited to the immediate termination of your
service. K.D.T. Hosting, will not be held responsible for any problems that
a client's customer may have. We will always do our best to keep things
running smoothly and to ensure that your web experience is the best. We
disclaim any and all loss or liability resulting from, but not limited to:
(1) loss or liability resulting from access delays or access
interruptions; (2) loss or liability resulting from data non-delivery or
data mis-delivery; (3) loss or liability resulting from acts of God; (4)
loss or liability resulting from the unauthorized use or misuse of your
Account Number, Password or security authentication; (5) loss or liability
resulting from errors, omissions, or misstatements in any and all
information or service(s) provided under this agreement; (6) loss or
liability relating to the deletion of or failure to store e-mail messages;
(7) loss or liability resulting from the development or interruption of
your Web site; (8) loss or liability from your inability to use our mail
service; or (9) loss or liability from the use of our mail service; or
(10) loss or liability that you may incur in connection with our
processing of your application for our services, our processing of any
authorized modification to your domain name record or your agents failure
to pay any fees, including the initial registration fee or re-registration
fee.
Account Activation
Upon requesting an account
activation, you are required to accept these policies, guidelines, and
disclaimer and a copy of your acceptance is forwarded along with your
activation request to be maintained within your account information.
Payment
Payment is due 15 days from receipt of
invoice. Payments not received within 3 days of the due date of invoice
subjects your account to suspension. Payments not received within 7
days of the due date of invoice subjects your account to deletion.
Refunds
You may cancel your account at any time before your monthly billing date,
and you will not be billed for the next month.
If you are paying annually for web site hosting services, we will issue a
pro-rata refund for months not used.
All domain registration fees are non-refundable, in whole or in part, even
if your domain name registration is suspended, cancelled or transferred prior
to the end of your then current registration term.
We do not offer any kind of "money back" guarantee.
Setup fees are Non-Refundable.
Acceptance of Contractual Agreement
1. Client agrees that by placing an order either by means
of electronic ordering (web order form) or submitting a written contract,
and receipt of such order by K.D.T. Hosting, that you are agreeing to our
TOS, AUP, and SLA. No Modifications of said contract by customer is
allowed.
2. K.D.T. Hosting will provide, and Customer will purchase
and pay for, the Services, and service fees specified in the Order for the
applicable Service Description. Customer acknowledges that the service,
and service fees have been communicated to the customer, and that they are
aware of all applicable charges as per contract, AUP, SLA, and TOS.
Customer also understands that any promotional offers unless specified in
contractual terms will not be applicable to their individual service.
3. In connection with any Hosting Services, if Customer’s
actual bandwidth usage in any month exceeds allotted amount, specified in
Customer’s contract, Customer will pay K.D.T. Hosting any additional fees as
specified.
Payment:
Establishment of this service is contingent upon receipt
of payment from Customer to K.D.T. Hosting. Subsequent payments are due on
the anniversary date of the month for that month’s service, unless
customer requests all monthly payments to be consolidated to one specific
billing date. Any additional services relative to a primary hosting
account, will be prorated to the primary hosting account’s monthly
recurring billing date, along the following guidelines of prorating
methodology: (total monthly fees/ 30) * number of days to monthly
recurring billing cycle. Any setup fees will be charged full setup fee
pricing, and are applied at time of initial request of such services.
Payments and Fees:
Payment is due on the defined monthly recurring billing
date of each month. Credit cards that are declined for any reason are
subject to a £10.00 declination fee. Service will be interrupted on
accounts that reach 3 days past due. Service interrupted for nonpayment is
subject to a £200.00 reconnect charge. Accounts not paid by due date are
subject to a £7.95 late fee. Accounts that are not collectable by
K.D.T. Hosting will be turned over to an outside agency for collection. If
your account is turned over for collection, you agree to pay the company a
“Processing and Collection” Fee of not less than Fifty(£50.00) nor more
than One Hundred, Fifty(£150.00)
Delinquent Accounts:
K.D.T. Hosting may temporarily deny service or terminate
this Agreement upon failure of Customer to pay charges when due. Such
termination or denial will not relieve Customer of responsibility for the
payment of all accrued service fees, or any collection fees.
Account Cancellation:
All requests for canceling any service / services must be
made in writing with at least 30 days notice but not more than 60 days
prior written notice. Confirmation Receipt of
cancellation will be sent within 24 hours of our normal cancellation
department hours of 9AM to 5PM GMT Monday - Friday.
Refunds and Disputes:
All payments to K.D.T. Hosting are non-refundable. This
includes any setup fees and monthly fees regardless of usage. All billing
disputes must be reported within 30 days of the time the dispute occurred.
Disputed charges to your credit card issuer, also known as chargebacks, in
K.D.T. Hosting's discretion which is valid, under the terms and conditions
of our SLA, AUP, and TOS, will result in service interruption, and
reconnection fees to restore the desired service.
Refusal of Service
K.D.T. Hosting shall be the sole arbiter of what is and is
not a violation of these acceptable use policies. K.D.T. Hosting reserves
the right to terminate any account at any time and for any reason.
K.D.T. Hosting reserves the right to delete all content and files upon
termination. K.D.T. Hosting reserves the right to withhold any pre-paid
funds for any site removed for violations of these policies. K.D.T. Hosting
,reserves the right to refuse, cancel, or suspend service at our sole
discretion.
In the event that any provision of this Agreement is
deemed unenforceable or invalid, such un enforceability or invalidity
shall not affect the remainder of this Agreement. K.D.T. Hosting may amend
or replace such provision with one that is valid and enforceable and which
achieves, to the extent possible, the original objectives and intent of
K.D.T. Hosting as reflected in the original provision.
This Agreement and all rights hereunder shall be governed
by the laws of the State of California. Any action relating to this
Agreement or to your use of the K.D.T. Hosting site shall be brought
exclusively in the courts of the United Kingdom.
K.D.T. Hosting reserves the right to change the Acceptable
Use Policy without prior notice or warning. Non-enforcement of any part of
the Acceptable Use Policy does not constitute consent.
This Agreement, the K.D.T. Hosting fee schedule, the
hosting terms of use and the Dispute Policy, together with all amendments
or modifications to any of them, constitute the complete and exclusive
agreement between you and K.D.T. Hosting ,and supersede and govern all
prior proposals, agreements, or other communications.
All Sub-Networks and distributive hosting sites of
K.D.T. Hosting must adhere to the above policies.
Complaints regarding Illegal Use or System or Network
Security issues and complaints regarding email abuse or SPAM should be
sent to our abuse team.
Failure to follow any term or condition will be grounds
for immediate shut down.
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